Contact Centre

PERSOLKELLY Singapore helps recruit, assess, train and retain the most efficient customer call centre staff for customer service information centres, technical support hotlines and telemarketing units.

woman with glasses smiling

Our comprehensive and innovative approach to call centre staffing was built upon best-practice tools. For example, our sophisticated training system uses real-life simulations, including virtual customers to train employees before they are sent to work.

Successful customer call centre staff need to be highly motivated with a range of skills. We provide high-calibre professionals, always thoroughly screened and qualified in the following positions:

  • Customer Service (inbound, outbound or inbound/outbound)
  • Sales (inbound, outbound or inbound/outbound)
  • Market Research (inbound, outbound or inbound/outbound)
  • Collections
  • Help Desk
  • Quality Assurance

Contact us

Contact us to discuss your call centre staffing needs

36 Robinson Road, City House, 20-01
Singapore 068877
Tel: (65) 6709 3388
Email: info_sg@persolkelly.com

Get in touch with us

Have questions? Contact our team for expert assistance.